Posted April 20, 2016

Epicor expands cloud-first focus

Epicor Software Corporation announced the expansion of its cloud-first focus to enable distributors to embrace digital transformation strategies.

Today, more than 100 Epicor customers are already running their businesses with cloud deployments of Epicor Prophet 21. The end-to-end distribution solution offers the same functionality whether deployed in the cloud or on premises—from open ecommerce platforms, to mobile sales and field services, to wireless sales counters and warehouses, to advanced inventory management and customer optimization tools. Building on this success, Epicor is expanding its cloud and modern technology focus to support digital transformation and future growth for distributors looking for ways to reduce costs, streamline operations, and improve the bottom line.

“Cloud computing and ecommerce have upended the traditional distribution business model,” said Janie West, senior vice president and chief product officer, Epicor. “As more digital natives are entering the workforce, business-to-business customers want empowerment and self-service anytime, anywhere. Simply having a website is no longer enough to satisfy the demands of the modern buyer—distributors have to invest in the right IT infrastructure to deliver an enhanced customer experience and support business growth.”

“Digital business drives demand for application offerings that are integrated/integrable, provide an enviable user experience, and are Web, cloud and mobile native,” according to a recent report from Gartner. Furthermore, “Recent technological evolutions have the potential to change the way businesses, operations, people, customers and suppliers interact and engage with each other to expand usage of machines and the Internet of Things (IoT) in an era of interconnected potential.”1

Supporting the pivotal transformation that is underway, Epicor also announced it will continue helping distributors adapt to these shifting dynamics of the marketplace—with an added focus to leverage the power of cloud-based solutions to drive increased productivity and achieve a differentiated customer experience to grow their business.

Based on open technology architecture, Epicor gives customers a choice of ecommerce solutions that allow them to grow their digital presence to compete with competition coming from every direction. Customers are able to extend their business to not only reach more customers and increase sales but to communicate business value, offer great customer service and response times, and to differentiate and compete with big volume-based distributors.

Epicor also provides business owners and CEOs mobile access to the most critical business information, with real-time customizable reporting and dashboard functionality to proactively identify and act on problems, and stay on track. Epicor also allows for wireless warehouse functionality to streamline processes including receiving, picking, inventory operations, cycle counting, and adjustments.

To learn more about the digital distributor, visit Epicor's Distribution Resource Center.