Posted July 17, 2017

DDI System qualifies for ISSA award

DDI System has qualified as a finalist in the 2017 ISSA Innovation Award program with Inform Engage.

Inform Engage is a subset of connectivity tools within Inform ERP Software designed to keep customers at the forefront of every interaction and help distributors seize every customer connection opportunity.

Inform Engage focuses on three key engagement tools within Inform ERP aligning distributors with their customers 24/7. Tapping into the power of CRM, mobility tools and eCommerce, DDI’s Inform ERP delivers an elevated customer experience few software companies provide, the company says.

“I have been using Inform for just over one year and within that time, I have doubled the size and revenue of my business and Inform has been instrumental in achieving that,” said Jorge Salcedo of To Rise Supplies in New York. Salcedo, who leverages the full capabilities of Inform including eCommerce and CRM tools, adds “the selling aspect of this system is second to none.”

“We here at DDI are continuously talking about the advantages of connectivity, customer service and innovation for distributors. Constant engagement is something that we have intricately woven throughout Inform, giving our distributors a competitive advantage so they can attract and retain new business,” said Jennifer Rosvally, DDI’s director of marketing. “Our clients are delighted to be finding new ways to win with these powerful tools.”

Each year, the worldwide cleaning industry association ISSA recognizes the sector’s most innovative products and services as voted for by distributors, contractors and service providers. Inform Engage is competing in the Services & Technology category for the Innovation Award. All exhibiting entries will be on display in the ISSA Innovation Showcase during ISSA/INTERCLEAN North America. The trade show and convention takes place September 11-14 in Las Vegas. Online voting is available through September 8.