LindFast Solutions Group launches new digital commerce experience for US customers
LindFast Solutions Group (LSG), an industrial distribution supply chain solutions provider, announced Sept. 2 the launch of shop.lindfastgrp.com, a new digital commerce experience designed to enhance the customer experience through greater accessibility, flexibility, and convenience across its three premier fastener brands: Star Stainless Screw Company, Stelfast, and Lindstrom Fasteners.
The platform is now available to customers in the United States, with expansion into Canada planned for 2027.
The company says the launch represents an important step in its broader digital transformation and omnichannel strategy, expanding the ways customers can engage, transact and manage procurement activities with the company.
The new platform enables customers to place orders online while continuing to leverage the technical expertise, consultative support, and relationship-driven service provided by LSG's specialized sales organization. According to LSG, the launch represents a significant investment in its ongoing efforts to simplify procurement, improve responsiveness, and provide customers with more ways to engage with the company.
By integrating digital ordering capabilities with LSG's highly specialized technical sales resources, customers can engage in the manner that best fits their needs while maintaining access to the trusted relationships and industry expertise that have long differentiated the company.
“This launch represents an important milestone in our digital transformation journey, but it is only the beginning," said LSG CEO Mike Spencer. "Our objective is simple: Customers should be able to engage and transact with LSG in the way that best supports their business. For some customers that means online ordering. For others it means ERP integration, eProcurement platforms, automated purchasing workflows, or traditional sales engagement. We are investing in a true omnichannel experience that combines digital convenience with the technical expertise, service, and relationships that have always differentiated our organization.
"This initial launch serves our U.S. customers, and we expect to expand the platform into Canada in 2027 as we continue building broader digital capabilities across the organization," he continued. "This launch is an important step toward that omnichannel vision, and we will continue investing in the capabilities, integrations, and customer experiences that enable customers to move seamlessly across engagement channels while maintaining access to the expertise and service they expect from LSG.”
As part of LSG's broader omnichannel strategy, shop.lindfastgrp.com expands customer access to products and ordering capabilities while complementing the company's existing service model. Customers can take advantage of the speed and efficiency of digital transactions while continuing to rely on dedicated sales professionals for technical guidance, sourcing support, and application expertise.
INDUSTRIAL SUPPLY MAGAZINE
The September/October issue of Industrial Supply magazine features an in-depth cover story about Rotator Products. Plus, we're featuring articles by contributing writers Dr. Bharani Nagarathnam and Frank Hurtte, as well as interviews with numerous product and distribution industry experts.
