Sonepar’s Digital Job Center surpasses $2 billion in sales
Sonepar announced its Digital Job Center, an online project management platform used by contractors nationwide, has surpassed $2 billion in sales.
The milestone reflects five years of continuous development and customer engagement. The Digital Job Center’s 30% YoY growth also reflects growing demand for digital tools that simplify complex project workflows and mitigate the impact of industry-wide skilled labor shortages.
The Digital Job Center enables contractors, manufacturers, and distributors to collaborate through a shared platform that integrates data from all parties, providing a single source of truth for project management. The tool has been refined over time based on customer feedback and usage patterns and was recently re-designed to be even more intuitive to use.
“It’s the best tool in the industry,” said Don Sarno, senior vice president, digital enterprise, for Sonepar Americas. “Made with contractors, for contractors. For five years our customers have been placing orders and managing projects through the Digital Job Center, and we’ve been collecting feedback, adjusting the interface and adding new features. Our goal is always to take low- and no-value work off their hands.”
The recent redesign was informed by interviews and testing with more than 50 customers. In a beta testing phase, contractors’ project managers were given access to the intuitive platform without training.
“We heard from project managers that they want simplicity, speed, and transparency," said Sarno. "The feedback was phenomenal. Customers were able to use the platform on their first login without any instruction.”
Future updates will include real-time inventory and shipment schedules not only from Sonepar companies but manufacturers as well. Users will be able to see backorder status directly from select manufacturers’ own systems. Wire management capabilities are also in the pipeline.
To illustrate the real-world impact digital solutions have on contractors’ daily work, Sonepar produced a series of lighthearted commercials. One video depicts contractors’ project managers searching through emails to trace a mistake on an order – an issue that could be avoided with centralized communication and a single source of truth. Another shows contractors submitting orders written on scraps of jobsite material, highlighting the need for more efficient, less error-prone ways of working.
The Digital Job Center continues to evolve in response to customer needs and industry demands as Sonepar invests in tools that make customers’ lives easier.
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