Global Shop Solutions promotes Trent Maynard
Global Shop Solutions, a supplier of ERP software for manufacturers around the globe, is has promoted Trent Maynard to director of product and engineering. Prior to his promotion, Maynard served as an R&D Manager and created some of Global Shop Solutions most impactful product advancements to meet customer needs and position the company for new growth.
“Our primary focus at Global Shop Solutions has always been to simplify manufacturing for our customers,” says Dusty Alexander, president and CEO. “From Trent’s first day with us, he demonstrated a relentless attitude for finding new product advancements and technology to make our customers’ lives easier. That’s exactly the kind of person I want leading our product into the future.”
Maynard began his career in the manufacturing industry working for a company that was a customer of Global Shop Solutions ERP software. Shortly thereafter, he accepted a position at Global Shop Solutions providing software implementation and training for new and existing customers. He then transitioned to an operations and technical consultant and business analyst, where he designed and created tailored solutions for existing and potential customer challenges.
“My focus has been three-fold,” said Maynard. “Number one: Hired and retained a team with some of our smartest people to position our ERP product as a technical leader in the industry. Number two: Organized our base code to make our product run tighter, faster, and more efficiently, while also enabling customers to implement customizations without having to change the underlying code. Number three: simplified the process for customers to upgrade to new versions.”
Serving Internal and External Customers
Maynard’s responsibilities will include implementing artificial intelligence (AI) testing tools and best practices and modernizing Global Shop Solutions’ software interfaces and tech stack.
“How we build our tech stack has significant implications for what happens downstream with our customers, and I can’t think of a better person to lead the way than Trent,” said Alexander.
In his new role, Maynard says he wants to make sure Global Shop Solutions creates an ERP product their customers love to use because it helps them do their jobs more effectively and efficiently. He also wants to attract new customers by offering a better product than they're currently using.
“Ultimately, it’s all about making sure our product ticks all the boxes for our customers,” said Maynard. “Often they don’t know what is possible, so we have to listen and understand what they’re trying to accomplish and then figure out how the software can solve their pain points. We also want to build a product that appeals to our employees, that our engineers can enjoy working on and be proud of and that attracts top talent to Global Shop Solutions.”
Mike Melzer, vice president of operations and service at Global Shop Solutions, added, “It's rare to find someone so talented in the technical field who also has extensive shop experience,” he says. “The one thing we've been really good about doing as a company is listening when our customers give us ideas on where we can get better. Trent is open to listening and then guiding the ship where we need to go. I trust his knowledge and experience, and his background gives us a huge advantage in our marketplace as our company continues to move forward.”
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